Frequently asked questions

Ivory Lane is an all-in-one wedding planning platform for couples planning a wedding anywhere — with the deepest localisation (currency, legal requirements, vendor data and budget benchmarks) for Australia, New Zealand, the UK, the US and Canada. It combines a smart budget tracker, guest management, vendor tracking, a wedding-date checklist, real-time partner collaboration, and a day-of timeline into one connected platform — replacing the spreadsheets and disconnected apps most couples juggle. See the full feature overview to learn what's included.

Yes. The full wedding planner is free forever — no credit card, no trial clock. You can plan your entire wedding on the free plan. Premium is an optional one-off payment that unlocks the guest-facing pieces; you only pay if you want them.

Yes — primarily. All costs are in AUD by default. The checklist includes Australian legal requirements like the NOIM (Notice of Intended Marriage) and celebrant booking timelines. Budget benchmarks are based on Australian wedding industry data from Easy Weddings and ABIA. We also support NZ, UK, US, and Canadian couples with localised currency and data. For a detailed breakdown of what Australian weddings actually cost, see our Australian wedding cost guide.

No. Ivory Lane is a responsive web app that works on any device — phone, tablet, or desktop. Just open your browser and start planning. No app store download required.

Absolutely. Invite your partner and plan together in real-time. You will see each other's updates instantly — tasks, budget changes, vendor notes, everything stays in sync. See how real-time collaboration works.

No. The core planner is free forever, and Premium is a one-off purchase — a single unlock, nothing recurring. Pay once and it is yours for the wedding. Nothing renews, and there is nothing to cancel.

Your account stays yours — free or Premium, there is nothing to lapse. Many couples keep access for a few months after the wedding to settle final vendor payments and share photos. You can export everything whenever you like.

Yes. You can export your guest list, budget, and other data at any time. Your wedding data belongs to you.

Ivory Lane is free to use, forever — plan your whole wedding at no cost. Premium is a one-off payment that unlocks unlimited guests, Smart RSVP, the seating canvas, cinematic invitations and more. No subscription, nothing recurring. See our pricing page for full details.

We accept all major credit and debit cards via Stripe. Payments are secure and encrypted.

Because you can use the full planner for free before deciding, there is no blanket money-back guarantee on Premium. If something is not right, contact us and we will make it right where we can. Your statutory rights under consumer law always apply.

Most couples switch from spreadsheets to Ivory Lane because everything is connected here — your guest count updates your budget, your vendor payments feed your tracker, and your checklist knows your wedding date. We also offer a free wedding planning spreadsheet if you prefer that format.

Ivory Lane includes a smart budget tracker with Australian benchmarks, guest management with RSVP and dietary tracking, vendor payments and contract notes, an Australia-specific checklist with legal deadlines (including NOIM requirements), real-time partner collaboration, a vision board, music sheet, and a day-of timeline you can share with your wedding party. See the full feature list.

Completely. Your data is encrypted, stored securely, and never shared with third parties. Ivory Lane does not sell data and does not show ads. Your wedding information is private.

Yes. We offer a free Google Sheets wedding planner with 6 essential tabs — budget, guests, vendors, checklist, timeline, and a summary dashboard. You can download it from our free tools page with no account required.